FAQ

Need to cancel? Email us at support@ridave.com. If we haven’t processed or shipped it yet, we’ll stop it. If it’s already on the way, no worries you can return it once it arrives.

That’s on us. Just snap a few pics and send them to support@ridave.com and we’ll fix it with the correct item or a replacement.

Return shipping is covered by the customer.

Nope. No restocking fees here. You’ll get a full refund once your return is approved.

As soon as we receive and check your return, we usually send the refund within 7 days back to your original payment method.